Jennifer is an Army veteran, caregiver, small business owner, mother, and, now, full-time employee. After serving as an Army medic for nearly 10 years, including a deployment to Afghanistan, Jennifer left the military in 2004 facing an uncertain yet busy future. She spent several years as a caregiver to her then-husband, a paralyzed veteran, while also raising her children and pursuing her associate’s degree. On top of all of this, she was also contributing to her family-owned small business in Dallas.

In 2018, Jennifer decided it was time to enter the civilian workforce full time. She met Taylor Scott, an Employment Analyst with PAVE, Paralyzed Veterans of America’s employment program, at a hiring event in Dallas in September 2018.

When Taylor first met Jennifer, Jennifer was lost in the civilian employment process. She was struggling to identify the right opportunities and develop a resume, and she lacked confidence about the interview process. Taylor stayed in regular communication with Jennifer, assisting with resume development, identifying opportunities, and practicing interviewing techniques and skills.

On February 4, 2019, Jennifer started her new position as a Customer Service Representative with Pattonair, a global aerospace and defense supply chain provider.

“The people at PAVE who I worked with actually offered to assist me with all aspects including mental health, personal growth to understand myself, and building my resume for professional growth,” says Jennifer.