FAQs

Frequently Asked Questions

How do I make a donation?

Can I call Paralyzed Veterans of America (Paralyzed Veterans) to make a donation?

Is my donation tax-deductible?

What is a matching gift donation? How do I make a donation that my employer will match?

How do I put Paralyzed Veterans in my will?

What is a gift annuity?

Can I make a gift in memory or honor of someone?

Does Paralyzed Veterans pay for TV/Radio/Website advertising? 

Can I be added to your mailing list?

Can I get more address labels and/or greeting cards?

What is your cost of fund raising?

Can I see a copy of Paralyzed Veterans' most recent financial statement?

Can I see a breakdown by percentage of how much Paralyzed Veterans spends on fundraising and administrative costs as compared to the amount going to program services?

How many paralyzed veterans are there?

What is the difference between Paralyzed Veterans and DAV?

Doesn't the Department of Veterans Affairs (VA) help the veterans? Why do you need my donation?

Are animals used in spinal cord injury research funded by PVA?

Why do you mail so many fund raising solicitations?

Why do you have so many addresses?

I contacted Paralyzed Veterans to notify you of a change in my address, name or error in the spelling of my name. I still get mailings with the incorrect information. What is the problem?

I need a receipt for tax purposes. Can you send me one?

Does Paralyzed Veterans participate in the Combined Federal Campaign (CFC)?

Does Paralyzed Veterans participate in workplace giving campaigns such as the United Way?

Who can become a PVA member? 

What is disability compensation and what are the qualifications?   

What determines the amount of disability compensation I receive? 

Who qualifies for the pension benefit? 

How do I apply for veterans benefits? 

Can you appeal a declined benefits application? 

I just got out of the service. Where can I go for help finding a job?

Does Paralyzed Veterans of America's service programs overlap or duplicate government programs?   

Are there multiple ways to donate? 

How do I get involved with Paralyzed Veterans of America events?

What are the qualifications for sports programs? 

How do I join a Paralyzed Veterans of America sports team? 

I am a veteran in need legal services. Can Paralyzed Veterans of America help?  

Does Paralyzed Veterans of America support or partner with Planned Parenthood?  

How do I make a donation?
You may make a donation online, by phone, or by mail to Paralyzed Veterans of America.  To make a donation via telephone, please call 1-800-555-9140.  To mail a donation, please send your contribution to:

Paralyzed Veterans of America
801 18th St., NW
Washington, DC 20006

Or you can click here to donate now.
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Can I call Paralyzed Veterans of America to make a donation?
Yes, you can call our donor services line at 1-800-555-9140
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Is my donation tax-deductible?
Yes, Paralyzed Veterans is a 501c3 organization according to the Internal Revenue Service code. As such, all contributions are fully tax-deductible. Paralyzed Veterans' tax ID # is 13-1946868.
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What is a matching gift donation? How do I make a donation that my employer will match?
Companies across America recognize the value in donating to Paralyzed Veterans of America, and as such, offer matching gift programs to further increase the value of donations. Employees interested in providing a matching gift must obtain a matching gifts form from their company, fill it out and mail the gift to our headquarters. The majority of companies also offer online donations through their company websites. You can submit the matching gift verification request through your company’s online portal using this address:

Paralyzed Veterans of America
801 18th Street NW
Washington, DC 20006
Attn: Beth Buechner
1-800-424-8200, ext. 642 or BethB@pva.org

To learn more about matching gift donations, visit this link

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How do I put Paralyzed Veterans in my will?
If you would like to include Paralyzed Veterans in your will, please contact Dave Fanning, Senior Development Officer and Managing Director of Planned Giving, at DavidF@pva.org or at 1-800-424-8200.

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What is a gift annuity?
A Charitable Gift Annuity is an arrangement between you and a charitable organization, such as Paralyzed Veterans, in which you transfer assets (usually cash or marketable securities) to Paralyzed Veterans. In return Paralyzed Veterans promises to pay you an annuity — a fixed dollar amount each year — for life. For more information contact Dave Fanning, Associate Director of Individual Giving, at DavidF@pva.org or at 1-800-424-8200.

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Can I make a gift in memory or honor of someone?
Yes, you can make a gift in memory or honor of someone and Paralyzed Veterans will send an acknowledgment to the person of your choice. You may wish to remember a lost loved one or friend, or simply recognize a special occasion, such as a birthday or anniversary by making a donation to Paralyzed Veterans in his or her name.  Please call Donor Services at 800-555-9140 to make arrangements for your gift. You may also mail your donation with the name to which acknowledgment should be sent. 

Paralyzed Veterans of America
801 18th Street, NW
Washington, D.C. 20006

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Does Paralyzed Veterans pay for TV/Radio/Website advertising?
Paralyzed Veterans produces Public Service Announcements (PSAs) for radio and television to inform and educate the public about the work we do to assist veterans. These PSAs are distributed broadly to radio and TV networks and stations across the country and are aired at their discretion. These outlets donate media time to air these messages as part of their public service commitment. Paralyzed Veterans does not pay for the airtime.

In addition to PSAs, Paralyzed Veterans also runs a series of direct response television (DRTV) campaigns to solicit support for our organization and the various programs and services we provide to veterans free of charge. These are paid advertising spots that air on select websites, and radio/TV networks and programming.
 

The decision on which stations and networks are selected to run our PSAs and DRTVs is based on the scope and diversity of general viewership. Paralyzed Veterans of America does not affiliate with a particular political party or align itself with ideologies beyond the focus on ensuring full benefits and quality of life for veterans with spinal cord dysfunction and their families.

If you would like to support our PSA campaign by running our PSAs in donated media, please contact Sheila Skipper at sheilas@pva.org or 202-416-7654.
 

For more information about our DRTV campaigns, please contact Mark Dowis at markd@pva.org or 202-416-7736.

  

Can I be added to your mailing list?
Yes, you can be added to Paralyzed Veterans' donor mailing list. Please call 1-800-555-9140 with your request or send an e-mail to donorservices@pva.org.

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Can I get more address labels and/or greeting cards?
Yes, you can get additional labels and/or greeting cards by calling our donor services number 1-800-555-9140 or by sending  an e-mail to donorservices@pva.org with your request.

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What is your cost of fund raising?
Our cost of fund raising is 21.7% and this is normal for organizations that depend heavily on small contributions from large numbers of people via direct mail, as PVA does. View donation breakdown and financial governance documents.

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Can I see a copy of Paralyzed Veterans' most recent financial statement?
Yes, Paralyzed Veterans' most recent financial statement is available. View our financial information at this link

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Can I see a breakdown by percentage of how much PVA spends on fundraising and administrative costs as compared to the amount going to program services?
Yes, Paralyzed Veterans has prepared a complete breakdown of what percentage of your donation goes to fundraising, administration and program services.  View donation breakdown and financial governance documents.

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How many paralyzed veterans are there?
There are an estimated 100,000 veterans with a spinal cord injury or disease. The work Paralyzed Veterans does benefits all veterans and all individuals with a disability.

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What is the difference between PVA and DAV?
PVA and the DAV work closely together on issues of mutual concern. However, only Paralyzed Veterans is concerned with the most catastrophically disabled veterans, paralyzed veterans, and our programs reflect this interest. Because DAV members are not, by and large, wheelchair users, the focus of their efforts is not solely on the issues of most concern to paralyzed veterans.

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Does PVA receive funds from the federal government and/orthe Department of Veterans Affairs (VA)? Why do you need my donation?
 Paralyzed Veterans of America receives no funding from the federal government or VA. We depend on the public’s generosity to provide financial support for our essential programs. Visit this link to learn about ways you can give.

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Are animals used in spinal cord injury research funded by PVA?
Yes. Paralyzed Veterans' two spinal cord research foundations attempt to fund the most promising research projects in the country. On occasion this means research that uses laboratory animals. If you prefer that your donations not be used for this purpose, we are happy to restrict your gifts to one of our other programs or we will remove your name from our mailing list. Please call us at 1-800-555-9140 or e-mail us with your request at donorservices@pva.org.

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Why do you mail so many fund raising solicitations?
We have learned over the years that most of PVA's donors like hearing from us on a regular basis. We want to keep our donors informed of our activities, whether or not a donation is made to each solicitation. However, we realize that some donors prefer to hear from us less often. Please let us know if you would like us to limit the number of solicitations you receive via e-mail at donorservices@pva.org or call 1-800-555-9140.

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Why do you have so many addresses?
We have three official addresses for Paralyzed Veterans of America.  Our National Office is located in Washington, DC.  Additionally, we have two facilities where our donations are processed.  One is located in Wilton, New Hampshire.  We have used this facility for well over 30 years to help us process our mail and update our mailing list.  The second location is in Topeka, Kansas.  This facility is used for a smaller program but still helps us process our donations and update our mailing list.  Please be assured that all donations to Paralyzed Veterans of America, whether they are sent to New Hampshire, Washington DC, or Kansas are put to immediate use in helping paralyzed veterans across the country.

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I contacted Paralyzed Veterans to notify you of a change in my address, name or error in the spelling of my name. I still get mailings with the incorrect information. What is the problem?
Paralyzed Veterans of America prepares its mailings months in advance and what probably happened is that several mailings were already produced and ready to be mailed at the time we received your change. Someone should have advised you that it might take up to eight weeks before you notice the change. If you would like to make an address or name change on our mailing list, please call 1-800-555-9140 with your request or send an e-mail to donorservices@pva.org.

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I need a receipt for tax purposes. Can you send me one?
We will be happy to send you a receipt. We need your name and address including zip code to pull your record. Please e-mail your request to donorservices@pva.org. Or call 1-800-555-9140.

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Does Paralyzed Veterans participate in the Combined Federal Campaign (CFC)?
Yes, Paralyzed Veterans participates in the Combined Federal Campaign through our research and education foundations and our outdoor sports program. Federal employees may find the The Paralyzed Veterans of America Spinal Cord Research Foundation (SCRF) in the CFC brochure under Health and Medical Research Charities of America and may designate their gift with CFC code <2096. The PVA Education and Training Foundation (ETF) is listed in the CFC brochure under Spinal Cord Injury Military, Veterans and Patriotic Service Organizations of America and may be designated with CFC code <1958. For more information contact Stacy Ale at StacyA@pva.org or at 1-800-424-8200, ext. 255.

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Does Paralyzed Veterans participate in workplace giving campaigns such as the United Way?
Yes, Paralyzed Veterans participates in workplace giving campaigns where employees may make pledges in the form of payroll deductions.  The Paralyzed Veterans of America Spinal Cord Research Foundation (SCRF) may be designated with United Way code >577. The PVA Education and Training Foundation (ETF) may be designated with United Way code >119.  For specific information, please contact Stacy Ale at StacyA@pva.org or at 1-800-424-8200, ext. 255.

PVA also accepts corporate matching gifts. For more information, please contact Jane Eakins at JaneE@pva.org or at 1-800-424-8200, ext 687.

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Who can become a PVA member?
Membership is free and open to anyone provided they meet three criteria: a citizen of the United States, a veteran of the U.S. Armed Forces whose discharge was other than dishonorable, and an individual who has suffered a spinal cord injury as a result of trauma or disease, which results in paralysis of more than one limb. The injury or disease need not be service-connected, and it could have occurred following a veteran’s discharge or retirement from military service. You can find more information on membership eligibility at this link.

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What is disability compensation and what are the qualifications?
Disability compensation is a tax-free monetary benefit paid to veterans who are deemed at least 10 percent disabled as a result of injuries or diseases that were incurred or aggravated during active military service, or related to active service, even though they may arise after service. A disability can apply to physical conditions, such as spinal cord injury, or mental health conditions, such as post-traumatic stress disorder. To learn more about your eligibility for disability benefits, contact a Paralyzed Veterans of America National Service Officer, or call the Veterans Benefits Helpline at: 866-734-0857, or TTY: 800-795-4327, or email info@pva.org

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What determines the amount of disability compensation I receive?
The benefit amount ranges from 10 percent to 100 percent depending on the veteran’s disability rating, with the differences in ratings designed to compensate for the impact or degree of impairment. Disability compensation may be offset if a veteran receives military retirement pay, disability severance pay or separation incentive payments. You can learn more about your Veterans Benefits Department at this link, or contact a Paralyzed Veterans of America National Service Officer.

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Who qualifies for the pension benefit?
The Department of Veterans Affairs provides a tax-free supplemental income to low-income wartime veterans through the Veterans Pension benefit. To qualify, a veteran must have at least 90 days of active duty service, with at least one day during a wartime period. Veterans entering active duty service after Sept. 7, 1980, must have served at least 24 months or the full period for which they were ordered to active duty, with at least one day during a wartime period.

The pension benefit also requires that veterans meet one of the following criteria: are age 65 or older, totally and permanently disabled, a patient in a nursing home receiving skilled nursing care, receiving Social Security Disability Insurance, or receiving Supplemental Security Income. Yearly income also must be less than the amount set by Congress. Visit this link to learn more about our Veterans Benefits Department.  

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How do I apply for veterans benefits?
Any service member, veteran, dependent or survivor seeking benefits, entitlements and medical care from the Department of Veterans Affairs is eligible for the free services offered by Paralyzed Veterans of America’s Veterans Benefits Department (VBD).  Extensively trained service officers in Paralyzed Veterans of America’s national network of National Service Offices work with veterans to submit claim information and review the status of claims with the VA. Visit this link to find a National Service Officer in your area.  

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Can you appeal a declined benefits application?
Any decision made by the Department of Veterans Affairs on an application for benefits including disability, healthcare or cemetery can be appealed for any reason. Members of the Board of Veterans Appeals (BVA) review benefit claims determinations made by local VA offices. Veterans have up to one year from the date of initial determination by the local VA office to appeal with the BVA. You can learn more about Paralyzed Veterans of America’s legal services at this link.

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I just got out of the service. Where can I go for help finding a job?
Paralyzed Veterans of America’s premier vocational rehabilitation program, Operation PAVE (Paving Access to Veterans Employment), is open to all veterans who need one-on-one career counseling, resume assistance, interview preparation, vocational counseling, employer networking or other employment services. These services are provided free of charge and are available to dependents as well.

You can learn more about the PAVE program at this link, or contact Shelly Edwards at 202-416-7795, or shellye@pva.org.

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Do PVA service programs overlap or duplicate government programs?
No, Paralyzed Veterans of America programs often fill the void in services offered by the Department of Veterans Affairs and other government agencies. Recent budget cuts across government have made our services and advocacy for veterans even more vital. Visit this link to learn about how you can support our essential programs. 

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Are there multiple ways to donate?
There are several ways to give to Paralyzed Veterans of America, and each way is just as meaningful. You can pledge your financial support through our monthly Heroes Circle program, donate as a tribute to a loved one or friend, or through planned or corporate giving. You can also donate used goods through our G.I.V.E. Clothing Donation program, or a vehicle, boat, RV or motorcycle through our Wheels Helping Warriors program. Learn more about ways to give at this link.

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How do I get involved with Paralyzed Veterans of America events?
Paralyzed Veterans of America has 34 chapters across the country, and each offers its own volunteer program with a wide variety of service opportunities. You can also volunteer through your local Veterans Administration’s Voluntary Service program. To find the Paralyzed Veterans chapter closest to you, visit this link. To learn more about volunteer opportunities, visit this link.  

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What are the qualifications for sports programs?
Sports programs are open to all individuals with disabilities, including amputation, traumatic brain injury, post-traumatic stress disorder or neurological disorders such as Multiple Sclerosis or Amyotrophic Lateral Sclerosis. Only the National Veterans Wheelchair Games are exclusively for military veterans. You can learn more about Paralyzed Veterans of America’s wide variety of sports programs at this link.

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How do I join a Paralyzed Veterans of America sports team?
Paralyzed Veterans of America’s sports programs are available to everyone, no matter what your level of ability and regardless of whether you’ve tried wheelchair sports before. Visit our Sports page to learn about and sign up for one of our premier sports programs.

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I am a veteran in need legal services. Can Paralyzed Veterans of America help?
Yes. Paralyzed Veterans of America’s attorneys have litigated hundreds of cases on behalf of members and other veterans to ensure they receive the benefits they have earned. Our Appellate Services legal staff works directly with the veteran’s local PVA National Service Officer and the veteran or family member to obtain all evidence possible and present written and/or oral argument before the Board of Veterans Appeals. We also provide free representation to active duty service members and veterans before military Physical Evaluation Boards, Boards of Correction for Military Records and Discharge Review Boards to ensure that every benefit possible is secured. You can find more information on our legal services at this link.  

Does Paralyzed Veterans of America support or partner with Planned Parenthood? 
No. Paralyzed Veterans of America neither supports nor opposes Planned Parenthood. Any claims by Planned Parenthood that say otherwise are erroneously derived from our position that veterans with service-connected disabilities, like traumatic spinal cord injury, who suffer infertility due to military service should have access to fertility assistance, including in-vitro fertilization, or IVF. The Department of Defense currently provides IVF to active duty service members, and we simply want the Department of VA to provide the same benefit to those who have sacrificed and left the military. This in no way implies that we support Planned Parenthood simply because they advocate for IVF services as well. Our mission is limited to ensuring veterans are made as whole as possible after suffering loss while serving our country.
 

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