Paralyzed Veterans of America Teams Up With AirServ to Provide Airline Transfer Training

Paralyzed Veterans of America has teamed up with AirServ – an international company that assists people with disabilities at airports – to provide training to employees on how to best transfer a mobility-challenged person on and off an airplane.

Stan Brown, director of Paralyzed Veterans Gateway Chapter in St. Louis, Mo., said he and other individuals in wheelchairs have experienced injuries as a result of employees not having the necessary knowledge or training on how to assist a person with disabilities on and off of airplanes. As a result, AirServ committed to changing that, and Paralyzed Veterans now helps train staff by allowing them to work directly with people in wheelchairs.

The key to effectively assisting a person in a wheelchair on and off an airplane is simply communicating with the person about how best to accommodate them to their seat, and how to best handle a person’s wheelchair or power chair to ensure it arrives unbroken, Brown said.  

Paralyzed Veterans Associate Advocacy Director Lee Page said Paralyzed Veterans and AirServ previously conducted the training in Atlanta and trained AirServe employees at the Dallas-Fort Worth International Airport on April 15, 2013. The groups hope to replicate the training at other large airports across the country, with the next session most likely taking place at the Houston airport.

Learn more about Paralyzed Veterans of America’s advocacy on behalf people with disabilities 

Brittany Ballenstedt is a freelance journalist whose work has appeared in several publications, including Government Executive, National Journal, Technology Daily and 

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    Paralyzed Veterans of America Teams Up With AirServ to Provide Airline Transfer Training