Medical Services

Our vital mission is to monitor quality of care for veterans when they return from war.

Medical team ready to assist you

Are you a paralyzed veteran or caregiver with a medical-related question about spinal cord injury or disease (SCI/D)? We’re here to help. A team of experienced registered nurses, physicians, and support staff are available to monitor and respond to your questions via our Healthcare Helpline: 1-800-232-1782.

VA medical care quality review

The team conducts routine on-site visits to review the quality of medical care provided to our Paralyzed Veterans members. Our program monitors the access to and delivery of health care to veterans with spinal cord injury or disease at Veterans Affairs Medical Centers nationwide. We conduct focused visits to various medical centers when serious issues are identified by our local National Service Officers (NSOs) located throughout the country.

The VA has a new access and quality healthcare tool for veterans. Learn more here: Access to Quality Care.

Veterans Spinal Cord Injury/Disease Program

Ongoing, we assist in the development, design, and organization structure for the Veterans Spinal Cord Injury/Disease (SCI/D) Program. The team provides education with support on various committees. We also provide guidance to the general public on the care of the SCI/D individual and fund Patient and Caregiver Guides and other publications.

Contact our Medical Services Staff: email or call 800-232-1782

Veterans Medical Resources


From clinical practice guidelines to self-help guides for caregivers, veterans, and patients.  Available in print, eBooks, and free downloadable PDFs.

Get our FREE ePub App

FREE access to interactive eBook versions of the Consortium for Spinal Cord Medicine’s Clinical Practice Guidelines and other publications. Available from the App store for iPhone, iPad, and iPod Touch.